Leading the way in Managed Service Provider & Contingent Workforce Solutions
One of the most effective ways a business can manage its contingent workforce is by leveraging the expertise of a third-party solutions provider — especially one with a dedicated account management team, an optimised vendor management system (VMS), and a clear focus on control and cost savings.
An MSP or contingent workforce solution (CWS) oversees every aspect of temporary workforce recruitment — including supplier management, strategic workforce planning, contractor care, and offboarding — to ensure a seamless and efficient experience for both hiring managers and candidates.
A robust managed service programme provides full oversight of contingent workers via a tailored VMS, driving efficiency and performance through integrated systems, real-time reporting, and streamlined processes across recruitment, payroll, HR, and compliance functions.
What is a Managed Service Provider (MSP)?
A Managed Service Provider (MSP) or Contingent Workforce Solution (CWS) manages the recruitment and day-to-day oversight of an organisation’s temporary or non-permanent workforce. This includes everything from contractor onboarding, timesheets, and payrolling to supplier management, compliance, reporting, and strategic workforce planning.
In the recruitment industry, "MSP" can refer to either a managed service programme or a managed service provider. The programme (also known as a contingent workforce solution) is the service model, while the provider is the expert that delivers it. To avoid confusion, SRG refers to these services by their full names throughout.
Why choose SRG
SRG provides more than just workforce solutions — we become your strategic partner. By building strong relationships with your internal stakeholders and understanding the inner workings of your business, our team of dedicated experts manages your suppliers, sources top-tier contingent talent, and drives best practices across your contingent hiring strategy. Whether you need support scaling up, reducing costs, or navigating legislative change, we tailor our approach to deliver long-term, measurable impact.
What are the benefits of a Managed Service Provider or Contingent Workforce Solution?
In an increasingly competitive contingent talent market, turning to a managed service programme brings several key benefits to a business.
Control
Hiring managers can easily acquire strong talent thanks to streamlined, standardised processes across all suppliers — driving down time-to-hire.
Visibility
You’ll gain oversight of the entire contingent workforce via a tailored VMS that provides regular reporting and a clear audit trail.
Compliance and risk mitigation.
With external experts managing all legislative and governance requirements, you’ll be brought up to speed on compliance best practices and ensure your business is fully compliant.
Supply chain efficiency
By running all contractor and supplier engagement through a single trusted provider, you’ll significantly reduce administrative burden.
Agility
With the experience of a managed service provider to call upon, you can better respond to market shifts and improve efficiencies — making your organisation more agile in the process.
Cost savings
A managed service provider will secure substantial cost savings through exercises such as supply base reduction and staffing benchmarking.
Scalability
Working with an extensive supplier base, a managed service provider can find you alternative sources of talent when your supply chain fails to deliver — enabling you to scale your programme up or down according to your immediate business needs.
Governance
Ensuring internal mandating of rates, compliance, and processes.
